My online sales chat regarding the new Mac Pro models

I spent some time with an agent on the online sales chat in the Apple Store last night. I had a few questions about the new Mac Pro models, and I got some interesting answers quickly. I’d recommend using the online sales chat if you have questions about your Mac purchase.

First, I wanted to know if both the Radeon HD 2600 XT and the GeForce 8800 GT had display rotation support. This is more useful to me now that I have a display that can rotate. As it turns out, both cards do support this.

Second, I asked about the AirPort Extreme card, which is a BTO option, because I wanted to know if it could be added later as a customer installable part. (Some items are not installable in Apple computers by customers, unless you want to void the warranty. The list of items varies by model and you can never assume that even commodity parts like RAM and hard disks are CIP. To my knowledge, there’s no Apple Web page that collects this information.) The Wi-Fi card can only be added at build time, or by an Apple authorized service center later. On the plus side, I noted in the specs that it supports 802.11n as well as the a, b, and g standards.

As for the increased cost of the Mac Pro’s only off-the-shelf configuration, the agent did bring up that the minimum RAM had been increased to 2 GB, the default hard disk had grown from 250 to 320 GB, and the processor had jumped from a dual 2.66 to a quad 2.8 GHz CPU. These are all fine and good, but the model that was for sale on Monday was the same model that went on sale in August 2006. Due to the relentless march of technological advancement I’d expect something better in January 2008, and not necessarily with this price increase.

I’m still going to wait to see what comes out at Macworld Expo next week. The price increase on the Mac Pro makes me wonder whether room was being made for something new between the professional tower and the Mac mini / iMac models. I’m still one of those people who remember with fondness that at one point, Power Mac G4 towers were reasonable options for home computers, with a starting price around $1199. Ever since the Power Mac G5, this economical option for an expandable system has been lost.